Remote desktop lag spike
INC-2413
Medium
Status
Resolved
CategorySoftware
Last Updated3/28/2026
Conference room tablet offline
INC-2412
Low
Status
Waiting on User
CategoryHardware
Last Updated3/28/2026
Browser certificate warning
INC-2411
Urgent
Status
In Progress
CategoryOther
Last Updated3/28/2026
New starter account setup
INC-2410
High
Status
New
CategoryAccount
Last Updated3/27/2026
Docking station not detected
INC-2409
Medium
Status
Closed
CategoryNetwork
Last Updated3/27/2026
Password reset loop
INC-2408
Low
Status
Resolved
CategoryAccess
Last Updated3/27/2026
Software license renewal
INC-2407
Urgent
Status
Waiting on User
CategorySoftware
Last Updated3/27/2026
Printer queue stuck
INC-2406
High
Status
In Progress
CategoryHardware
Last Updated3/27/2026
MFA reset required
INC-2405
Medium
Status
New
CategoryOther
Last Updated3/27/2026
Wi-Fi intermittent in meeting room
INC-2404
Low
Status
Closed
CategoryAccount
Last Updated3/27/2026
Request for shared drive permissions
INC-2403
Urgent
Status
Resolved
CategoryNetwork
Last Updated3/27/2026
Email client crashing on startup
INC-2402
High
Status
Waiting on User
CategoryAccess
Last Updated3/26/2026
Cannot access VPN from home
INC-2401
Medium
Status
In Progress
CategorySoftware
Last Updated3/26/2026
Laptop performance issue after patch
INC-2400
Low
Status
New
CategoryHardware
Last Updated3/26/2026
| Ticket ID | Title | Status | Priority | Category | Last Updated |
|---|---|---|---|---|---|
| INC-2413 | Remote desktop lag spike | Resolved | Medium | Software | 3/28/2026 |
| INC-2412 | Conference room tablet offline | Waiting on User | Low | Hardware | 3/28/2026 |
| INC-2411 | Browser certificate warning | In Progress | Urgent | Other | 3/28/2026 |
| INC-2410 | New starter account setup | New | High | Account | 3/27/2026 |
| INC-2409 | Docking station not detected | Closed | Medium | Network | 3/27/2026 |
| INC-2408 | Password reset loop | Resolved | Low | Access | 3/27/2026 |
| INC-2407 | Software license renewal | Waiting on User | Urgent | Software | 3/27/2026 |
| INC-2406 | Printer queue stuck | In Progress | High | Hardware | 3/27/2026 |
| INC-2405 | MFA reset required | New | Medium | Other | 3/27/2026 |
| INC-2404 | Wi-Fi intermittent in meeting room | Closed | Low | Account | 3/27/2026 |
| INC-2403 | Request for shared drive permissions | Resolved | Urgent | Network | 3/27/2026 |
| INC-2402 | Email client crashing on startup | Waiting on User | High | Access | 3/26/2026 |
| INC-2401 | Cannot access VPN from home | In Progress | Medium | Software | 3/26/2026 |
| INC-2400 | Laptop performance issue after patch | New | Low | Hardware | 3/26/2026 |