Cannot access VPN from home
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INC-2401
Category: Software
In Progress
Medium
Description
User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.
Attachments
No attachments.
Status Timeline
New
3/26/2026, 12:00:00 PMTicket created
By Portal
In Progress
3/26/2026, 8:00:00 PMMoved to In Progress
By Service Desk
Comments
Jordan Lee
3/26/2026, 1:00:00 PM
Issue started this morning after reboot.
Service Desk
3/26/2026, 2:00:00 PM
Thanks, we are investigating and will update shortly.