Printer queue stuck
Track progress and collaborate with IT
INC-2406
Category: Hardware
In Progress
High
Description
User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.
Attachments
screenshot-7.png
log-7.txt
Status Timeline
New
3/27/2026, 3:00:00 AMTicket created
By Portal
In Progress
3/27/2026, 11:00:00 AMMoved to In Progress
By Service Desk
Comments
Jordan Lee
3/27/2026, 4:00:00 AM
Issue started this morning after reboot.
Service Desk
3/27/2026, 5:00:00 AM
Thanks, we are investigating and will update shortly.