Software license renewal
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INC-2407
Category: Software
Waiting on User
Urgent
Description
User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.
Attachments
No attachments.
Status Timeline
New
3/27/2026, 6:00:00 AMTicket created
By Portal
Waiting on User
3/27/2026, 2:00:00 PMMoved to Waiting on User
By Service Desk
Comments
Jordan Lee
3/27/2026, 7:00:00 AM
Issue started this morning after reboot.
Service Desk
3/27/2026, 8:00:00 AM
Thanks, we are investigating and will update shortly.