Password reset loop
Track progress and collaborate with IT
INC-2408
Category: Access
Resolved
Low
Description
User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.
Attachments
screenshot-9.png
log-9.txt
Status Timeline
New
3/27/2026, 9:00:00 AMTicket created
By Portal
Resolved
3/27/2026, 5:00:00 PMMoved to Resolved
By Service Desk
Comments
Jordan Lee
3/27/2026, 10:00:00 AM
Issue started this morning after reboot.
Service Desk
3/27/2026, 11:00:00 AM
Thanks, we are investigating and will update shortly.