Keypoint IntelligenceIT Ops & Support Portal

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INC-2410

Category: Account

New
High

Description

User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.

Attachments

screenshot-11.png
log-11.txt

Status Timeline

New
3/27/2026, 3:00:00 PM

Ticket created

By Portal

New
3/27/2026, 11:00:00 PM

Awaiting triage

By Service Desk

Comments

Jordan Lee

3/27/2026, 4:00:00 PM

Issue started this morning after reboot.

Service Desk

3/27/2026, 5:00:00 PM

Thanks, we are investigating and will update shortly.