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INC-2412

Category: Hardware

Waiting on User
Low

Description

User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.

Attachments

screenshot-13.png
log-13.txt

Status Timeline

New
3/27/2026, 9:00:00 PM

Ticket created

By Portal

Waiting on User
3/28/2026, 5:00:00 AM

Moved to Waiting on User

By Service Desk

Comments

Jordan Lee

3/27/2026, 10:00:00 PM

Issue started this morning after reboot.

Service Desk

3/27/2026, 11:00:00 PM

Thanks, we are investigating and will update shortly.