Remote desktop lag spike

Track progress and collaborate with IT

INC-2413

Category: Software

Resolved

Medium

User reported a recurring issue affecting daily workflows. Initial troubleshooting completed; additional investigation required.

No attachments.

New

3/28/2026, 12:00:00 AM

Ticket created

By Portal

Resolved

3/28/2026, 8:00:00 AM

Moved to Resolved

By Service Desk

Jordan Lee

3/28/2026, 1:00:00 AM

Issue started this morning after reboot.

Service Desk

3/28/2026, 2:00:00 AM

Thanks, we are investigating and will update shortly.